Shipping & Delivery

Lazy Frog Gifts uses various Courier Companies and Australia Post to ship all purchases to our customers. (We ship via multiple shipping companies to keep our prices low.)

Due to Melbourne Lockdown please allow up to 2 - 3 business days for your order to be ready to post.

 

REGULAR POST

Please contact us via email before selecting postage if you are needing your products immediately. 

 

Flat Rate $10.00 

Please ensure that you enter the correct delivery address. If a parcel is returned to us a resending fee will be charged prior to it being re-dispatched. 

 

 

DELIVERY TIMES 

 

If we choose to send your parcel via a courier company the ETA is 2 - 7  Business Days. (Remote areas may vary) 

 

Australia Post Guidelines for delivery times by clicking the below link. 

https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage

 

 

TRACKING ORDERS

 

A tracking number will be provided via email with a confirmation of your order. 

 

You can check the status of your order by entering your tracking number via the Courier Company or Australia Post Tracking at any time by clicking the below link. 

https://auspost.com.au/mypost/track/#/search


Please allow 24 hours for your tracking number to be active.

 

 

STORE PICKUP (CLICK & COLLECT)

 

Please contact us via email before selecting Store Pickup (Click & Collect) if you are needing your products immediately.  

Click and Collect is available

Mon-Fri 9am-5pm 

Sat 9am-3pm

We will notify you when your items are ready to be collected.

 

INTERNATIONAL POST 

 

We do not offer shipping outside of Australia at this time.

 

Please feel free to contact us at any stage via email on info@lazyfroggifts.com.au